Return and Refund Policy: Last updated: [Jan 2025]

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please review our return and refund policy below.

Returns

• Return Window: You have 10 days from the date of purchase to initiate a return.
• Condition of Items: All returned items must be unused, in their original packaging, and with all tags attached.
• Non-returnable Items: The following items cannot be returned:
• Custom-made products
• Broken Cookies & Biscuits
• Broken Equipments
• Gift cards

Return Process

• Initiate a Return: To start the return process, please contact our customer service at [contact information]. Provide your order number and reason for the return.
• Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect. In such cases, we will provide a prepaid shipping label.
• Packaging: Please securely package the item to prevent damage during transit.

Refunds

• Refund Method: Refunds will be processed to the original payment method within 2-3 business days after we receive the returned item.
• Store Credit Option: Alternatively, you may choose to receive store credit for future purchases.

Restocking Fees

We do not charge restocking fees for returned items.

Exceptions

If you receive a defective or incorrect item, please contact us immediately at [contact information] so we can resolve the issue promptly.